Terms and Conditions Policy

 

Welcome to Ilklore.com. Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms the 'Agreement').

 

All orders are subject to review and acceptance by Ilklore.com. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.

Copyright/Trademark Information Ilklore.com is a registered trademark of Ilklore.com. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 2020 Brenda Casas and Jason Casas.


Copyright © 2020 Brenda Casas & Jason Casas

All rights reserved. No part of this book may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval systems, without permission in writing from the publisher, except by reviewers, who may quote brief passages in a review


All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted.

The name of Ilklore.com or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.


The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

Ilklore.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Ilklore.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (USD) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

​TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Ilklore.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Ilklore.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Ilklore.com shall immediately issue a credit to your credit card account in the amount of the charge.

​RETURN POLICY

​Every product you buy from Ilklore.com is backed by Ilklore.com’s 15-day limited guarantee. Ilklore.com’s 15-day limited guarantee provides for either exchange or refund of qualifying merchandise.

Electronic downloads do not qualify for Ilklore.com’s 15-day limited guarantee. Electronic downloads are non-refundable, except in the case of technical issues. Ilklore.com must be notified via email @ Expergefactor.media@gmail.com within 24-hours in the event of technical issues.

 

Ilklore.com will assist customers whenever possible in gaining satisfaction with product.

 

All returns require a Return Authorization number to be issued prior to being returned. Returned products must be in new condition and be received within 30 days of the date shipped. We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns. Returns will not be accepted without a Return Authorization number issued by Ilklore.com. Returns may incur a shipping cost.

REGARDING BUNDLES

Bundled items are included while supplies last. Items of similar or greater value may be substituted.

WARRANTY LIMITATIONS

There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.

LIMITATION OF LIABILITY
In no event shall Ilklore.com or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

​PROCESSING TIME
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.

 

NOTE - We charge your credit or debit card immediately  upon your order completion. In the unlikely event that your order is delayed or canceled the charge will be reversed and your credit limit or available funds will reflect the refund within 3-7 business days.

Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.

If the item(s) on your order are in-stock, we will ship them as soon as possible from our Distribution Warehouses located throughout the country. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back-ordered inventory in our warehouse.

 

TRANSIT TIME
UPS Ground: 3 - 8 Business Days
UPS Second Day: 2 Business Days
UPS Next Day Air: 1 Business Day

Note: Saturday & Sunday deliveries are not available.

TOTAL TIME FOR DELIVERY
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.

SHIPPING AND HANDLING
Shipping and charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.

​Credit / Debit Card Authorizations

​When the order is placed, a charge for the total amount of the order shipped will be sent to your credit card bank. A charge is the only time a transfer of funds is completed; an authorization is not a transfer of funds.

​Risk of Loss

If the Customer provides Ilklore.com with Customer's carrier account number or selects a carrier other than a carrier that regularly ships for Ilklore.com, title to products and risk of loss or damage during shipment passes from Ilklore.com to Customer upon shipment from Ilklore.com 's facility. For all other shipments, title to products and risk of loss or damage during shipment passes from Ilklore.com to Customer upon receipt by Customer. Notwithstanding the foregoing, title to software will remain with the applicable licensor(s) and Customer's rights therein are contained in the license agreement between such licensor(s) and Customer. Ilklore.com retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.

​Export Regulations

If this transaction involves an export under the U.S. export regulations, the commodities, technology and/or software sold or distributed under these terms and conditions of sale exported by Ilklore.com were exported in accordance with such regulations. Diversion, use, export or re-export contrary to law is prohibited. The commodities, technology and/or software sold or distributed under these terms and conditions of sale may not be exported or re-exported to Cuba, Iran, Iraq, Libya, Sudan, North Korea or Syria or to entities and persons that are ineligible under the law to receive commodities, technology and/or software. In addition, warranties for exported products may vary or may be null and void for products exported outside the country.

​Dispute Resolution

​AGREEMENT TO RESOLVE ALL DISPUTES THROUGH ARBITRATION OR IN SMALL CLAIMS COURT AND AGREEMENT TO WAIVE A RIGHT TO JURY TRIAL AND TO PARTICIPATION IN CLASS ACTIONS

You and Ilklore.com agree to resolve any controversy, dispute, or claim arising out of or relating to your purchase of any product or service from Ilklore.com by binding Arbitration administered by the American Arbitration Association, or in a small claims court, and judgment on the arbitration award rendered by the Arbitrator(s) may be entered in a court having competent jurisdiction. This agreement to arbitrate is intended to be broadly interpreted and covers all controversies, disputes, claims arising out or relating to your purchase including, but not limited to contract claims, tort claims and statutory claims, or any combination of claims. We agree that the arbitration or small claim proceeding will take place in Los Angeles, CA .

We agree that the American Arbitration Association shall administer the arbitration, and that the American Arbitration Association's Commercial Arbitration Rules and Mediation Procedures and Consumer Related Disputes Supplementary Procedures, if applicable, shall apply. These Arbitration Rules may be found on the American Arbitration Association's web site at www.adr.org . You and Ilklore.com agree that the Arbitration Award maybe taken to a Court of competent jurisdiction to become an enforceable judgment. You and Ilklore.com agree that any arbitration under this Agreement will take place on an individual basis. Class arbitrations and class actions are not permitted. If you wish to begin arbitration against Ilklore.com you must file a case with the American Arbitration Association. .

This Arbitration Agreement affects your legal rights. Arbitration is resolved by a neutral party and not a judge or jury. There is less discovery and less exchange of information between the parties to an arbitration than might occur in a court proceeding. An arbitration award is final and binding and will only be overturned or reversed by a court in very limited circumstances. You agree that, by entering into this Agreement, you and Ilklore.com are each waiving the right to a trial by jury or to participate in a class action.